Delivery

RAT RACE DELIVERY DETAIL

 

COVID-19

In order to comply with social distancing and government guidelines we have reduced our staffing in our warehouse so they are able to work in isolation. They’re working as hard as they can to get your orders to you, but there will be a slight delay vs our normal service. We aim to have your kit packed and on its way to you within 5 working days. Thank you for your understanding and support.

We know that some of our customers may be self isolating, for this reason we have extended our returns period to 60 days. Our usual returns policy still applies, see here for details.

 

Delivery Options  Price
Orders over £75 - Standard Tracked Shipping (3-5 Working Days) Free
Orders under £75 - Standard Tracked (3-5 Working Days) £4.99

Order before 13:00 for these delivery options.

 

 

DELIVERY CHARGES TO THE UK

There is free postage available on orders to the UK mainland totaling £75 or more, before shipping charges are applied. For orders totaling less than £75, a charge of £4.99 will be applied. Standard and Economy shipping orders will be dispatched within 2 - 3 business days of order, and delivered 48 hours after dispatch.

Next Day shipping (Monday to Friday) is available from £8.99 for all orders to the UK mainland, available on orders up to 10kg (*Next Day orders over 1.5kg will incur additional costs). Orders are only dispatched during business days, Next Day orders placed on Friday will be delivered on Saturday.  Deliveries outside of the UK Mainland will cost more and a premium shipping service is not available for these orders. There is an order deadline for all premium services of 3pm on the business day before delivery.

 

ACCEPTING DELIVERY

All products sent using Next Working Day delivery will require acceptance of delivery. If your parcel is sent as recorded delivery and there is nobody available at the delivery address to accept the delivery, a card will be left to inform the recipient how they can collect the parcel.

PLEASE NOTE: A working day is Monday-Friday and does not include bank holidays. Orders for next working day delivery will need to be made before 3pm Monday-Friday for the products to arrive next day. Please also note that we cannot offer next day delivery to the Highland and Islands and BFPO addresses.

LARGE & HEAVY ITEMS

Please note that items of over 2Kg are subject to a delivery surcharge and therefore may cost considerably more to ship. If you have any enquiries regarding this, please email us at kit@ratrace.com.

RETURNS

For full information, see our Returns page.

International Shipping

Please note that customs duty or VAT charges and a handling fee may be required in the in order to receive your parcel. This charge varies from country to country and is the responsibility of the customer to pay.

Orders over 2kg may have to be split and a surcharge will apply.

Please note that you will need to sign for your parcel.

 
Country  Shipping Price  Estimated Delivery Time
Albania  £                  18.00 3- 7 Business Days
Andorra  £                  18.00 3- 7 Business Days
Australia  £                  26.00 6 - 11 Business Days
Austria  £                  18.00 3- 7 Business Days
Belgium  £                  18.00 2- 5 Business Days
Bulgaria  £                  18.00 3- 7 Business Days
Bosnia and Herzegovina  £                  18.00 3- 7 Business Days
Belarus  £                  18.00 3- 7 Business Days
Canada  £                  25.00 6 - 11 Business Days
Switzerland  £                  18.00 3- 7 Business Days
Cyprus  £                  18.00 3- 7 Business Days
Czechia  £                  18.00 3- 7 Business Days
Germany  £                  18.00 2- 5 Business Days
Denmark  £                  18.00 2- 5 Business Days
Spain  £                  18.00 3- 7 Business Days
Estonia  £                  18.00 3- 7 Business Days
Finland  £                  16.00 3- 7 Business Days
France  £                  18.00 2- 5 Business Days
Guernsey  £                     4.99 3- 7 Business Days
Gibraltar  £                  18.00 3- 7 Business Days
Greece  £                  18.00 3- 7 Business Days
Greenland  £                  18.00 3- 7 Business Days
Hong Kong  £                  25.00 6 - 11 Business Days
Croatia  £                  18.00 3- 7 Business Days
Hungary  £                  18.00 3- 7 Business Days
Isle of Man  £                     4.99 3- 7 Business Days
India  £                  25.00 6 - 11 Business Days
Ireland  £                  10.00 3- 7 Business Days
Iceland  £                  18.00 3- 7 Business Days
Italy  £                  18.00 3- 7 Business Days
Jersey  £                     4.99 3- 7 Business Days
Japan  £                  25.00 6 - 11 Business Days
Korea (the Republic of)  £                  25.00 6 - 11 Business Days
Liechtenstein  £                  18.00 3- 7 Business Days
Lithuania  £                  18.00 3- 7 Business Days
Luxembourg  £                  18.00 2- 5 Business Days
Latvia  £                  18.00 3- 7 Business Days
Malta  £                  18.00 3- 7 Business Days
Netherlands (the)  £                  18.00 2- 5 Business Days
Norway  £                  18.00 3- 7 Business Days
Poland  £                  18.00 3- 7 Business Days
Portugal  £                  18.00 3- 7 Business Days
Romania  £                  18.00 3- 7 Business Days
Russian Federation (the)  £                  18.00 3- 7 Business Days
Slovakia  £                  18.00 3- 7 Business Days
Slovenia  £                  18.00 3- 7 Business Days
Sweden  £                  18.00 3- 7 Business Days
Turkey  £                  18.00 3- 7 Business Days
Ukraine  £                  18.00 3- 7 Business Days
United States of America (the)  £                  25.00 4 - 8 Business Days
South Africa  £                  25.00 6 - 11 Business Days
 
 
 

 

Custom Products

Rat Race reserves the right to cancel and refund any custom product orders without notice.