Delivery
RAT RACE DELIVERY DETAILS
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Christmas Returns Policy Orders after the 15th November 2018 can be returned up to the 10th January 2019 for a refund or exchange (depending on stock availability). Goods must be in a resalable condition in their original packaging, please see our full return details here. We will open on the 24th December and 31st December for customer service only, orders made on these days will not be dispatched until the next working day. |
| Delivery Options | Price |
| Orders over £75 - Standard Tracked Shipping (3-5 Working Days) | Free |
| Economy Shipping (3 - 5 Working Days) - Small and Light Orders | £1.99 |
| Orders under £75 - Standard Tracked (3-5 Working Days) | £3.99 |
| Priority Tracked Shipping (1-2 Working Days) | £5.99 |
| Next Day Special Delivery* | From £8.99* |
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Order before 15:00 for these delivery options. |
DELIVERY CHARGES TO THE UK
There is free postage available on orders to the UK mainland totaling £75 or more, before shipping charges are applied. For orders totaling less than £75, a charge of £3.99 will be applied. Standard and Economy shipping orders will be dispatched within 2 - 3 business days of order, and delivered 48 hours after dispatch.
For small items (e.g. Rat Rags, Merino Socks, Beanies) we offer an economy service for £1.99, this is an untracked service and can take up to 5 days for delivery.
Next Day shipping (Monday to Friday) is available from £8.99 for all orders to the UK mainland, available on orders up to 10kg (*Next Day orders over 1.5kg will incur additional costs). Orders are only dispatched during business days, Next Day orders placed on Friday will be delivered on Saturday. Deliveries outside of the UK Mainland will cost more and a premium shipping service is not available for these orders. There is an order deadline for all premium services of 3pm on the business day before delivery.
ACCEPTING DELIVERY
All products sent using Next Working Day delivery will require acceptance of delivery. If your parcel is sent as recorded delivery and there is nobody available at the delivery address to accept the delivery, a card will be left to inform the recipient how they can collect the parcel.
PLEASE NOTE: A working day is Monday-Friday and does not include bank holidays. Orders for next working day delivery will need to be made before 3pm Monday-Friday for the products to arrive next day. Please also note that we cannot offer next day delivery to the Highland and Islands and BFPO addresses.
LARGE & HEAVY ITEMS
Please note that items of over 2Kg are subject to a delivery surcharge and therefore may cost considerably more to ship. If you have any enquiries regarding this, please email us at kit@ratrace.com.
DELIVERY CHARGES FOR EUROPE AND REST OF THE WORLD
Delivery is via courier and will arrive within 1 - 7 business days (please note that you will need to sign for your parcel). For a more accurate timescale, please see below.
RETURNS
Return your products to us within 14 days of receiving the product. For more information, see our Returns page.
| Delivery Destination | Under £50.00 | Over £50.01 | Description |
| Australia | £22.50 | £26.00 | 6 - 11 Business Days. |
 USA |
£22.50 | £25.00 | 4 - 8 Business days |
 Canada |
£22.50 | £25.00 | 4 - 8 Business days |
 Hong Kong |
£22.50 | £25.00 | 6 - 11 Business Days |
 Japan |
£22.50 | £25.00 | 6 - 11 Business Days |
 New Zealand |
£22.50 | £25.00 | 6 - 11 Business Days |
 South Korea |
£22.50 | £25.00 | 6 - 11 Business Days |
 South Africa |
£22.50 | £25.00 | 6 - 11 Business Days |
 India |
£22.50 | £25.00 | 6 - 11 Business Days |
| Destination | Under £74.99 | Over £75 | Description |
 Northern Ireland |
£3.99 |
Free | 3 - 7 Business Days |
| Scottish Highlands & Islands |
£3.99 |
Free | 3 - 7 Business Days |
 Isle of Man |
£3.99 | Free |
3 - 7 Business Days |
| Jersey |
£3.99 | Free |
3 - 7 Business Days |
| Guernsey |
£3.99 | Free |
3 - 7 Business Days |
 Republic of Ireland |
£16.00 | £18.00 |
3 - 7 Business Days |
| Destination | Under £50.00 | Over £50.01 | Description |
 Belgium |
£16.00 | £18.00 | 2 - 5 Business Days |
 Denmark |
£16.00 | £18.00 | 2 - 5 Business Days |
 France |
£16.00 | £18.00 | 2 - 5 Business Days |
 Germany |
£16.00 | £18.00 | 2 - 5 Business Days |
 Luxembourg |
£16.00 | £18.00 | 2 - 5 Business Days |
 Netherlands |
£16.00 | £18.00 | 2 - 5 Business Days |
 Greece |
£16.00 | £18.00 | 3 - 6 Business Days |
 Italy |
£16.00 | £18.00 | 3 - 6 Business Days |
 Portugal |
£16.00 | £18.00 | 3 - 6 Business Days |
 Spain |
£16.00 | £18.00 | 3 - 6 Business Days |
 Albania |
£16.00 | £18.00 | 3 - 7 Business Days |
 Andora |
£16.00 | £18.00 | 3 - 7 Business Days |
 Austria |
£16.00 | £18.00 | 3 - 7 Business Days |
 Belarus |
£16.00 | £18.00 | 3 - 7 Business Days |
 Bosnia & Herzegovinia |
£16.00 | £18.00 | 3 - 7 Business Days |
 Bulgaria |
£16.00 | £18.00 | 3 - 7 Business Days |
 Croatia |
£16.00 | £18.00 | 3 - 7 Business Days |
 Cyprus |
£16.00 | £18.00 | 3 - 7 Business Days |
 Czech Republic |
£16.00 | £18.00 | 3 - 7 Business Days |
 Estonia |
£16.00 | £18.00 | 3 - 7 Business Days |
 Finland |
£16.00 | £18.00 | 3 - 7 Business Days |
 Gibraltar |
£16.00 | £18.00 | 3 - 7 Business Days |
 Greenland |
£16.00 | £18.00 | 3 - 7 Business Days |
 Hungary |
£16.00 | £18.00 | 3 - 7 Business Days |
 Iceland |
£16.00 | £18.00 | 3 - 7 Business Days |
 Latvia |
£16.00 | £18.00 | 3 - 7 Business Days |
 Liechtenstein |
£16.00 | £18.00 | 3 - 7 Business Days |
 Lithuania |
£16.00 | £18.00 | 3 - 7 Business Days |
 Malta |
£16.00 | £18.00 | 3 - 7 Business Days |
 Poland |
£16.00 | £18.00 | 3 - 7 Business Days |
 Norway |
£16.00 | £18.00 | 3 - 7 Business Days |
 Romania |
£16.00 | £18.00 | 3 - 7 Business Days |
 Russia |
£16.00 | £18.00 | 3 - 7 Business Days |
 Slovakia |
£16.00 | £18.00 | 3 - 7 Business Days |
 Slovenia |
£16.00 | £18.00 | 3 - 7 Business Days |
 Sweden |
£16.00 | £18.00 | 3 - 7 Business Days |
 Switzerland |
£16.00 | £18.00 | 3 - 7 Business Days |
 Turkey |
£16.00 | £18.00 | 3 - 7 Business Days |
 Ukraine |
£16.00 | £18.00 | 3 - 7 Business Days |
Custom Products
Rat Race reserves the right to cancel and refund any custom product orders without notice.
